FAQ

• We do not charge separately or additionally for tax. 
• For Asia, shipping is by post . It usually takes 2 - 7 days. Shipping is free for orders of 4 pairs or more, and $25 for 3 pairs or less.
• For Canada and Europe, shipping is by Fedex. It usually takes 2 - 4 days. Shipping is free for orders of 4 pairs or more, and $30 for 3 pairs or less.
• For USA, shipping is by Fedex. It usually takes 2 - 4 days. Shipping is free for orders of 3 pairs or more, and $20 for 2 pairs or less. 
• For all other countries, shipping is by Fedex. It usually takes 2 - 4 days. Shipping is free for orders of 3 pairs or more, and $25 for 2 pairs or less.

CHUP Size Conversion Guide
	CHUP	S	M	L
		22.5  - 25 cm	25 - 27.5 cm	27.5  - 29 cm
US	Women's	5.5 - 9	9 - 12
	Men's	5 - 7.5	7.5 - 10.5	10.5 - 13
UK	Women's	4 - 7	7 - 10
	Men's	4.5 - 7.5	8 - 10.5	10.5 - 13
Euro	Women's	36 - 39.5	39.5 - 43
	Men's	36 - 41	41 - 44	44 - 46

Please note, we advise against machine drying any of our socks. However, when in doubt about choosing a size, try erring on the side of too big and you can try gently inducing some shrinkage of the socks with each wash. 

Regarding refunds and faulty items: If you receive a faulty product or find that your product is faulty upon wearing it, please contact us with pictures and a description of the circumstance at hello@chupsocks.com. 

Questions? Comments? Please contact us at hello@chupsocks.com. Please note we are in the Japan time zone and closed on weekends and Japanese national holidays.